Cancellation policy

We offer subscription plans on our site that currently ship to addresses within the United States. If you purchase a Product via our Subscribe & Save checkout option, at your selected frequency (e.g., 1 month, 2 months, 3 months, etc.), your preferred form of payment will be charged and we will send you a package of our vitamins. Please note that the price of your initial order and delivery may be different from the recurring price associated with future deliveries if a discount code or promotion is applied during the initial order. Our subscription terms for the Products will be set based on your selected frequency on all subscription orders. If you wish to change the frequency of your subscription, you can do so within the “Manage Subscriptions” portion of your customer account portal.

Your subscription will continue, and you will be charged, at your selected frequency, until you choose to cancel or modify your subscription details. However, please note that all fees for the Services are non-refundable, so if you cancel your subscription, we will send you any outstanding supply of vitamins but will not refund you any amounts for shipments not received as of the date of cancellation. There is no subscription fee associated with your subscription. You will only be charged for the cost of the product and the cost of shipping and handling.

After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Date") and continue for an additional subscription period, at our then-current price for such subscription. You agree that your account will be subject to this automatic renewal feature unless you modify or cancel your subscription at any time prior to the Renewal Date by logging in and going to the "Manage Subscriptions" part of your customer account portal.

By subscribing, you authorize us to charge your preferred payment option now, and again at the beginning of any subsequent subscription period. If you choose to cancel your subscription at any time, your subscription will terminate automatically and we will not charge your preferred payment for the subsequent subscription period. You agree that we may either terminate or suspend your subscription for any reason at any time at our sole discretion.

We will do our best to respond to timely email or support requests to help you modify your subscription but we do not assume responsibility for the management of your subscription and any potential errors associated with the subscription. The online customer portal under "Manage Subscriptions" allows for full control of a subscription and is the sole responsibility of the customer to manage.

For accounts where there is an email typo or incorrect email provided, it is up to the customer to contact First Day support and provide the correct email. Any subscription issues resulting from an invalid email is the responsibility of the customer until they reach out to provide a valid email.