How can we help?

A little help for a better day.

A few quick answers

Can I change my order?

Orders generally cannot be changed or canceled after checkout. If you just ordered and need help, use the form above so our team can review your request.

Read about order changes

How do I update my details?

Update your shipping, billing and payment details in your First Day account. These changes apply to future orders. Orders already placed generally cannot be updated.

See how to update your details

Received the wrong item?

Take photos of the shipping label, packaging and all items received. Include them with your order details in the form above so our team can review what happened.

See what to include Go to the support form above

View all answers

Other inquiries